Saturday, January 31, 2009

Help me out here, people

So I noticed that Wiggle, the UK equivalent to Perfnashbance Bike (though arguably with better selection and higher quality goods), has an add on that orders over 100 GPB get free shipping to the US. Last time I checked, they didn't ship to the US, so this was news to me.

I eagerly clicked the add, then tried to find how to get their US-targeted site. Near the top, there's a section displaying that you're viewing prices in X currency for shipment to Y location - X and Y are links that allow you to change. So, for instance, you can specify shipment for the Vatican City State, if you so desire. There's even text that proclaims the site will be filtered to show only the goods they can ship to your locale, with correct shipping costs, etc.

I clicked the currency link and changed it to USD, then clicked the location link and changed it to USA.

Immediately, I noticed the currency had defaulted back to GPB. So I changed it back to USD.

. . . at which point the location defaulted back to UK. So I changed it back to USA.

. . . . which caused the currency to bounce back to GBP.

To make sure I wasn't off my rocker (I say this ironically, since I was sitting in a rocking chair at the time), I checked from another browser. Same result. I checked from a third browser, on a different computer. Same thing. Yet another browser, on a different computer. Same thing. I tried obscure combinations of the two, and each time, when I'd switch one variable, the other would default back to the UK-centric choice.

I even went to the length of finding the cookie had put on my computer and manually editing it to reflect the correct choices.

Defaulted right back.

So here's my challenge - can anyone out there in blog-land get this site to recognize a non-UK currency AND a non-UK ship location?


frilly said...

Smarty, had my triathlon this morning. That was so freaking hard, oh my God.

I had a lot of respect for the sport before, that is now doubled at least.

The swim went better than I had thought it would, the bike was awesome, and the run was plain hideous. By that point, I just wanted it to be over. Then finally it was. Whew!

smartypants said...

In case anyone was curious enough to try the wiggle thing, it mysteriously works today. No kidding.

So, two possible outcomes:

1) The planets are aligned

2) Wiggle found a problem and fixed it

3) I really am off my rocker.